Shipping policy

Shipping Policy

Last Updated: 06/12/2023

Rumiano Cheese Co wants to make sure your cheeses arrive fresh and delicious. Please read our shipping policy for important information about our shipping days and order cutoff times.

  1. Shipping Days and Cutoff Times
  • We ship orders from Monday to Wednesday to ensure prompt delivery.
  • To qualify for same-day shipping, please place your order before 11 AM PT from Monday to Wednesday.
  • Orders placed after the cutoff time will be shipped on the next shipping day.
  1. Order Placement and Shipping Exceptions
  • Orders placed before 11 AM PT from Monday to Wednesday will be processed and shipped on the same day, subject to availability and payment verification.
  • Orders placed after the 11 AM PT cutoff time from Monday to Wednesday will be shipped on the next shipping day.
  • If you place an order after the cutoff time on Wednesday, it will be shipped on the following Monday.
  1. Order Tracking
  • Once your order has been shipped, we will send you a shipping confirmation email with a tracking number.
  • You can use the tracking number to monitor your shipment's progress and obtain estimated delivery dates on the carrier's website.
  1. Contact Information
  • If you have any questions or need assistance with our shipping policy or your order, please contact our customer support team at community@rumianocheese.com or 1 866 EAT CHEESE.
  • We are here to help and provide the support you need.